Contact us
The Office of the Registrar's frontline team is here to support you. We can assist in-person, over the phone and via email.
Please note our Enrolment Services team is the first line of support for students with questions related to OSAP, bursaries, scholarships, awards and financial need. They will assess your questions and concerns and answer as many of them as possible. If they feel your situation requires more support they will work with you to book an available appointment with one of our Financial Aid Officers.
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In-person assistance
The fastest way to connect with us is by visiting us in-person.
Sign in to QLess, our virtual queue from anywhere, or use our onsite kiosk. Please see our business hours provided below.
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Phone assistance
If you wish to speak to a representative, give us a call! Our phone number is 905.721.3190. Our phone lines are open during our office hours, listed below.
Please note that you will experience longer wait times between noon to 2 p.m., and/or during peak periods. If you're on hold, don't hang up! Someone will assist you as soon as they're available.
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Email assistance
Email us at connect@ontariotechu.ca.
- Include your full name and student ID number with your message. We will not be able to respond to your email without this information.
- Please only email once. It will be placed in our work queue and answered in sequential order. Multiple emails may result in a delayed response.
- A member of our team will respond to you within 3 to 5 business days. Response times may be longer during peak times (i.e. registration, fall semester start, winter semester, etc.).
Hours of operation
Monday | 9 a.m. to 4 p.m. |
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Tuesday | 9 a.m. to 4 p.m. |
Wednesday | 11:30 a.m. to 4 p.m. |
Thursday | 9 a.m. to 4 p.m. |
Friday | 10 a.m. to 4 p.m. |
Saturday | Closed |
Sunday | Closed |
If you are a graduate student, you may also contact the School of Graduate and Postdoctoral Studies.
Location
Software and Informatics Research Centre (SIRC)
40 Conlin Road West, first floor
Oshawa, Ontario L1G 0C5
(north Oshawa campus location)
905.721.3190
905.721.3184 (fax)
connect@ontariotechu.ca
Mailing address
Office of the Registrar
Ontario Tech University
2000 Simcoe Street North
Oshawa, Ontario L1G 0C5
Canada