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Ontario Tech acknowledges the lands and people of the Mississaugas of Scugog Island First Nation.

We are thankful to be welcome on these lands in friendship. The lands we are situated on are covered by the Williams Treaties and are the traditional territory of the Mississaugas, a branch of the greater Anishinaabeg Nation, including Algonquin, Ojibway, Odawa and Pottawatomi. These lands remain home to many Indigenous nations and peoples.

We acknowledge this land out of respect for the Indigenous nations who have cared for Turtle Island, also called North America, from before the arrival of settler peoples until this day. Most importantly, we acknowledge that the history of these lands has been tainted by poor treatment and a lack of friendship with the First Nations who call them home.

This history is something we are all affected by because we are all treaty people in Canada. We all have a shared history to reflect on, and each of us is affected by this history in different ways. Our past defines our present, but if we move forward as friends and allies, then it does not have to define our future.

Learn more about Indigenous Education and Cultural Services

Contact us

The Office of the Registrar is currently managing all requests on an online basis.

While our physical office location is closed to in-person traffic, we are still available to assist you both via email and over the phone. 

  • Email assistance
    Email us at
    • Include your full name and student ID number with your message. We will not be able to respond to your email without this information.
    • Please only email once, it will be placed in our work queue and answered in sequential order—multiple emails are not necessary.
    • A member of our team will respond back to you within four working days.
  • Phone assistance

    If you wish to speak to a representative, give us a call! Our phone number is 905.721.3190. Our phone lines are open Mondays, Tuesdays, Thursdays and Fridays from 9 a.m. to 4 p.m. and Wednesdays from 11:30 a.m. to 4 p.m.

    Please note that during the hours of 12 to 2 p.m., or during peak periods, you may experience a longer wait time.

Hours of operation

Monday 9 a.m. to 4 p.m.
Tuesday 9 a.m. to 4 p.m.
Wednesday 11:30 a.m. to 4 p.m. 
Thursday 9 a.m. to 4 p.m.
Friday 9 a.m. to 4 p.m.
Saturday Closed
Sunday Closed

If you are a graduate student, you may also contact the School of Graduate and Postdoctoral Studies.


Software and Informatics Research Centre (SIRC)
40 Conlin Road West, first floor
Oshawa, Ontario L1G 0C5
(north Oshawa campus location)

905.721.3184 (fax)

Mailing address

Office of the Registrar
Ontario Tech University
2000 Simcoe Street North
Oshawa, Ontario L1G 0C5

Meet the Financial Aid team

  • Debra White – Senior Financial Aid Officer

    Debra started her career at Durham College working in one of the entrepreneurial divisions at the Whitby Campus in 1995. In her role there, Debra learned the importance of maintaining safe work practices which is something she was able to carry with her in all future roles.

    During her years at the college, Debra was able to advance through various positions, including working in the Dental Clinic, Academic Upgrading Office and the School of Interdisciplinary Studies. In 2010, Debra entered into the world of Financial Aid at our university, holding roles such as Financial Aid Assistant, University Works Co-ordinator and Financial Aid Officer. Currently, she is the Senior Financial Aid Officer for Student Awards and Financial Aid.

  • Melanie French – Financial Aid Officer

    Melanie grew up in Courtice and is a graduate of Durham College, where she received an advanced diploma in Business Administration-Human Resources Management and a diploma in Office Administration-Legal.

    She has over 15 years of work experience in post-secondary education in the areas of Financial Aid and Awards, Admissions, Records, and International and Continuing Education. She has held positions with Durham College and Fleming College.

    Using the skillsets she achieved from these experiences, she accepted a position with our university as a Financial Aid Assistant. Currently, Melanie holds a position as a Financial Aid Officer where she enjoys meeting with students one-on-one and helping them have the best experience while on their post-secondary journey.

    While not at work, Melanie enjoys spending time with her family and friends. She loves time away from the city where she enjoys cottage life in Haliburton.

  • Lisa Hopkins – Financial Aid Officer

    Lisa has worked at our university for 10 years. She is passionate about working with our students so much that despite her role changing over the years, her interaction with students has not. Lisa goes above and beyond for students and enjoys making a difference in their university experience. Along with being compassionate and thoughtful, she values that every student's situation and story is different. Ultimately, Lisa is determined to make sure each student receives the support they need to successfully complete their university studies.

  • Leticia Simon – Financial Aid Officer

    Leticia graduated with a Bachelor in Business Administration from the University of Santa Cruz do Sul in Brazil, and also has a Business Management Diploma from the Rio Grande do Sul Federal’s University.

    She moved to Canada in 2007 and started her Canadian work experience by attending the Enhanced Language Training program, where she had the opportunity of doing her work placement at Durham College. Before her placement finished, she was offered a contract position at our university in the Accounts Payable department and has held various other roles, including Accounts Receivable and Financial Aid Assistant. Leticia is currently a Financial Aid Officer, where she loves connecting with the students daily and assisting with their journey to completing a degree.

    When not at work, she likes to spend time with her family and take care of her houseplants—especially her orchids.

Meet the Student Awards team

  • Cory Lusted – Senior Awards Officer

    Having been part of the campus community for over 15 years, Cory brings an extensive knowledge of a variety of areas. From Athletics, and Admissions and Recruitment at Durham College—to Athletics, and Student Awards and Financial Aid at the university—Cory has done and seen a lot on this campus. He has the experience of being both an esteemed graduate of Durham College and a passionate employee of our university.

    When not involved in the world of Student Awards, Cory—a proud father, husband, brother, son and friend—can be found chauffeuring his three children where they need/want to be, or spending time with Trent and his pals at the gym. Life would not be complete without his daily fantasy sports fix or cheering on our hometown Maple Leafs and Blue Jays, as well as the Buffalo Bills. Let’s go, Ridgebacks!

  • Jennifer Racine – Student Awards Officer

    Jenn is passionate about creating processes that streamline service for students and staff alike. Always a multitasker, Jenn studied full-time at Ontario Tech University for her Bachelor of Commerce (Honours) degree, while also completing her certificate in Multimedia Design from Durham College.

    Jenn held various positions through the University Works student employment program in the Student Accessibility Services office, Alumni Office, and Student Awards and Financial Aid (SAFA). Following graduation, Jenn utilized her technical background while working full-time in IT Services and soon accepted a position in the SAFA office. Jenn has held various roles including Student Awards Assistant, Financial Aid Officer and University Works Coordinator, and now acts as a Student Awards Officer.

Meet our Director

  • Susan Allward – Director, Integrated and Financial Services

    Susan has been working in post-secondary education since 1996. She is a passionate advocate for students, within the university and through provincial and federal student aid associations. Having been with the university from its inception, Susan started in Financial Aid, then Student Awards, later moving into management. Currently, her portfolio includes Information and Client Services, Student Awards and Financial Aid, and Student Communications.

    Outside of the office, Susan is kept busy with her husband, three children, three grandchildren and a terrier named Stella.