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Ontario Tech acknowledges the lands and people of the Mississaugas of Scugog Island First Nation.

We are thankful to be welcome on these lands in friendship. The lands we are situated on are covered by the Williams Treaties and are the traditional territory of the Mississaugas, a branch of the greater Anishinaabeg Nation, including Algonquin, Ojibway, Odawa and Pottawatomi. These lands remain home to many Indigenous nations and peoples.

We acknowledge this land out of respect for the Indigenous nations who have cared for Turtle Island, also called North America, from before the arrival of settler peoples until this day. Most importantly, we acknowledge that the history of these lands has been tainted by poor treatment and a lack of friendship with the First Nations who call them home.

This history is something we are all affected by because we are all treaty people in Canada. We all have a shared history to reflect on, and each of us is affected by this history in different ways. Our past defines our present, but if we move forward as friends and allies, then it does not have to define our future.

Learn more about Indigenous Education and Cultural Services

Learning outcomes

The University Works program provides students with quality work experience and valuable skills that will help them with their future careers upon graduation. The incorporation of experiential education in real-life employment, known as work integrated learning, is intended to give students a competitive edge in the job market.

Upon successful completion of their University Works employment, students should demonstrate the following outlined learning outcomes:

  • General

    Upon employment completion, the student will be able to:

    • Demonstrate effective communication and interpersonal skills with colleagues and employers.
    • Exhibit appropriate and professional behaviour in the workplace.
    • Apply improved technical skills, including proficiency in Microsoft Word, Excel, PowerPoint, Adobe PDF and Google Drive.
    • Discuss the challenges and barriers in the development of professional relationships.
    • Reflect on their experiences within the University Works Program.
    • Discuss how experiences in the University Works Program have shaped their personal goals.
    • Relate the learning and skills gained within the University Works to their personal development.
    • Identify on-campus supports that assist with a student’s success.
    • Apply resourceful and critical thinking skills through creative problem-solving.
    • Demonstrate an ability to understand, connect and construct knowledge.
    • Explore responsibility as it relates to job experience in employment.
    • Meet tight deadlines and complete tasks in a timely fashion.
    • Demonstrate time management and organizational skills.
    • Practice reflection in order to increase self-understanding.
    • Cultivate an equitable on-campus work environment.
    • Demonstrate active engagement in the campus community.
  • Administrative positions

    Upon employment completion, the student will be able to:

    • Apply analytical and critical thinking skills to daily tasks.
    • Effectively collect, manage and understand data.
    • Collaborate in the preparation of events, reports, materials and mailings.
    • Handle sensitive and confidential documents with integrity, discretion and professionalism.
    • Demonstrate strong writing skills, including the ability to communicate effectively over email.
    • Utilize available information and tools to support learning and success.
    • Successfully perform administrative duties, including proofreading, editing, filing, copying, scanning, distributing mail, organizing documents and files.
    • Demonstrate strong attention to detail.
  • Customer service positions

    Upon employment completion, the student will be able to:

    • Demonstrate a positive, outgoing attitude with improved customer service skills.
    • Provide outstanding front-line customer service.
    • Ensure the safety and security of the department and its patrons.
    • Identify the value in tailoring messages to various audiences and adapting messages and information to the diverse needs of individuals and groups.
    • Create opportunities that foster a sense of connection and community amongst students, faculty and staff.
    • Demonstrate effective communication and interpersonal skills with colleagues and employers, as well as people outside of the organization.
    • Be successful at working under pressure, multitasking, utilizing time management & organizational skills.
    • Understand and articulate what makes quality customer service.
    • Exhibit improved in-person, telephone and email communication skills with customers.
    • Demonstrate how to make a referral to campus supports and services.
    • Operate point-of-sale equipment, process customer orders and/or returns.
    • Demonstrate ability to exercise a high degree of professionalism, good judgment, initiative, tact, and discretion.
  • Laboratory positions

    Upon employment completion, the student will be able to:

    • Demonstrate critical thinking and analytical skills.
    • Synthesize information from a variety of sources to actively engage with duties.
    • Utilize technology and tools to effectively and efficiently complete tasks.
    • Utilize available information and tools to support learning and success.
    • Execute standard laboratory protocols and laboratory administration.
    • Follow appropriate laboratory health & safety guidelines.
    • Identify when maintenance is required on laboratory equipment.
    • Demonstrate excellent manual dexterity when working with fragile equipment.
    • Demonstrate strong initiative and ability to work independently with minimal direction and participate in a collaborative team environment.
    • Recognize the responsibilities of other laboratory personnel and interact with them with respect for their jobs.
  • Communication, marketing, social media positions

    Upon employment completion, the student will be able to:

    • Demonstrate effective communication and interpersonal skills with colleagues and employers, as well as people outside of the organization.
    • Demonstrate strong writing skills, including the ability to communicate effectively over email.
    • Demonstrate team-building skills through collaborative activities.
    • Instruct how to make a referral to campus supports and services.
    • Identify the value in tailoring messages to various audiences and adapting messages and information to the diverse needs of individuals and groups.
    • Create opportunities that foster a sense of connection and community amongst students, faculty and staff.
    • Promote and create connections to campus services and resources.
    • Synthesize information from a variety of sources to actively engage with duties.
    • Utilize technology and media tools to effectively and efficiently complete tasks.
    • Utilize available information and tools to support learning and success.
    • Demonstrate knowledge of different communications and marketing approaches and techniques depending on the task.
    • Identify and define the common or unique business terminology used in the workplace.
    • Apply marketing concepts to problems and issues within the department.
    • Analyze and abide by legal obligations, principles, and rules associated with the organization.
  • Finance, accounting and payroll positions

    Upon employment completion, the student will be able to:

    • Handle sensitive and confidential documents with discretion and professionalism.
    • Demonstrate strong writing skills, including the ability to communicate effectively over email.
    • Demonstrate critical thinking and analytical skills.
    • Synthesize information from a variety of sources to actively engage with duties.
    • Utilize technology and tools to effectively and efficiently complete tasks.
    • Utilize available information and tools to support learning and success.
    • Identify and define the common or unique business terminology used in the workplace.
    • Analyze and apply legal obligations, principles, and rules associated with the organization.
    • Use information to support business processes and practices, such as problem analysis and decision making.
    • Apply quantitative skills to help analyze and solve business problems and to take advantage of business opportunities.
    • Describe and explain the ethical and social responsibilities of accountants in ensuring the integrity of financial information.
    • Apply knowledge of federal tax and employment laws and procedures to individuals and businesses.
    • Network with and learn from staff and management at meetings, seminars, and regular training sessions.